Privacy Policy for Visionary AI Photo & Video
Visionary AI Photo & Video ("App", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application on iOS (App Store) or Android (Google Play) devices.
We are committed to complying with the Apple App Store Review Guidelines, Google Play Developer Policies, and applicable data protection laws, including GDPR, CCPA, and COPPA.
This app is intended for users aged 16 and older and is not directed to children.
Age Rating and Target Audience
Age ratings may vary by region and rating authority. In Google Play Console, the app is currently listed as:
- Rated 14+, Classificacao Indicativa (ClassInd), Brazil
- Everyone, Entertainment Software Rating Board (ESRB), North America
- PEGI 3, Pan-European Game Information (PEGI), Europe
- USK: All ages, Unterhaltungssoftware Selbstkontrolle (USK), Germany
- Rated for 3+, IARC Generic, Rest of world
- Rated for 3+, Google Play, South Korea
Our configured target age group is 16-17 and 18 and over. Some regional rating authorities may apply broader general-audience ratings; however, the app is intended for older teens and adults and is not directed to children under 16.
1. Information We Collect and How We Store It
Our core philosophy is "respect for user privacy". We do not store your personal media on our own servers.
a. User-Provided Content (Photos, Videos, and Text Prompts)
- Zero-Server Storage for Media: To generate photos and videos using Artificial Intelligence, you may upload reference images or enter text prompts. Your images are never permanently stored on our servers. Images and text prompts are transmitted securely via encrypted API connections to our AI service partners solely for the purpose of generating the requested content, and are discarded immediately after processing.
- Local Device Storage: All final photos and videos generated by the App are saved exclusively to your device's local storage (Local Camera Roll / Photos App). We, nor any third parties, have remote access to these files.
b. User Account and Cloud Data
We use Google Firebase infrastructure to provide secure login, cross-device synchronization, and profile management. The data stored securely in the cloud is strictly limited to:
- User authentication information (Email address, unique user ID, or Sign in with Apple/Google data).
- Your current credit balance and account status.
- The most recent text prompt you entered (Last Video Prompt), saved locally in the database to provide a better user experience for your next generation.
c. Subscription and Purchase Data (App Store & Google Play)
In-app purchases and subscriptions are handled securely by Apple (App Store) and Google (Google Play Billing). We do not collect, process, or have access to your credit card details or sensitive financial data. We only receive an anonymous purchase receipt/token to verify that your transaction was successful and to grant you credits.
d. Device, Diagnostics, and Analytics Data
To improve our service, we may collect anonymous crash reports and general usage analytics (e.g., which features are used most). For iOS users, the App fully complies with Apple's App Tracking Transparency (ATT) framework; we do not track your device for advertising purposes across other companies' apps and websites without your explicit permission.
2. How We Use Your Information
We use the limited information we collect solely for the following purposes:
- To Provide the Service: To process your prompts and reference images and deliver the generated AI content directly to your device.
- Account and Credit Management: To securely maintain and sync your credit balance across your devices.
- Troubleshooting and Improvement: To identify technical issues, fix bugs, and optimize app performance.
3. Sharing Your Information and Third Parties
We never sell your personal data for advertising or any other commercial purposes. We only share data with trusted infrastructure partners necessary to operate the service:
- Artificial Intelligence (AI) Partners: During the generation process, your inputs (images and prompts) are temporarily sent to integrated AI APIs (such as Google Cloud Vertex AI / Gemini). These providers process the data only for the immediate request; they are strictly prohibited from using your data to train their models or storing it on their servers.
- Infrastructure (Google/Firebase): Our database and authentication systems are hosted by Google Firebase, which complies with international security standards (ISO 27001, SOC, etc.).
4. Data Deletion and User Rights (Account Cancellation)
You have full control over your data:
- Media Deletion: Since your generated photos and videos are stored locally on your device, deleting them from your device's Photos app deletes them permanently.
- Account and Data Deletion: You can delete your account instantly within the app by navigating to Profile > Delete Account. Initiating this process will permanently and irreversibly delete your cloud profile, credit data, and last saved prompts (Firestore data). If you later create a new account, Apple App Store or Google Play may still recognize an active subscription where applicable. However, credits, balances, and other account-specific entitlements associated with the deleted account do not transfer to a newly created account and may not be restored.
- If you no longer have access to the app, you can submit your request using our Support Request Form. We will process your request within 30 days and confirm via your registered email address.
- Clear My Data (Keep Account and Credits): If you want only your stored app data to be cleared while keeping your account and credit balance, use Profile > Clear My Data inside the app. This action clears only prompt-related user content, including lastPrompt, lastVideoPrompt, and all records in your prompts subcollection. If you want to keep your existing credits, subscription-linked access, and account state, use this option instead of deleting your account.
- If you cannot access the app and need only data clearing (not account deletion), you can use the Support Request Form and select Clear My Data. This request clears your stored app data only; your account and credits remain available. In scope: prompt-related data such as lastPrompt, lastVideoPrompt, and your prompts subcollection entries.
5. Face Data and Biometric Information
In accordance with Apple App Store and Google Play guidelines, we explicitly state our policy regarding face data:
- While our app may process photos that contain human faces (e.g., as a reference image for AI), we do not use this data for biometric identification, facial recognition, or face profiling.
- Face data found in uploaded images is never stored on our servers, is never used to identify you, and is never shared with third parties. It is only processed transiently by the machine during the creation of the AI effect and is immediately discarded.
6. Children's Privacy (COPPA Compliance)
This app is not directed to children under 16. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that a child under 13 has provided us with personal information, please contact us and we will take prompt steps to delete it.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page. You should review this Privacy Policy periodically. Where required by applicable law, we may provide additional notice.
8. Contact Us
If you have any questions about our privacy practices, your legal rights (GDPR, CCPA), or how to delete your data, please contact us at:
- Email: info@tolansoft.online
- Developer: TOLAN
- Website: www.tolansoft.online